Guide on Social Service Provision in Ukraine Published

Employees of the Internationaler Bund (IB) and GIZ and employees of the city of Selydove in Donezk district. Photo: IB

The Internationaler Bund (IB), in cooperation with its long-term partner organization "Djerela", has published a guide on the specifics of social work with people with disabilities, as well as with elderly and internally displaced persons during the Russian-Ukrainian war in 2022.

The guide summarizes practical experience in Ukraine in providing social services. It is a result of the cooperation with theSpecial Program East Ukraine of the Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ) and is aimed at social workers, social protection organizers and nongovernmental organizations (NGOs).

From December 2020 to March 2023, the Internationaler Bund advised the GIZ project and the Ukrainian project partners on improving the social infrastructure. Apart from the guide, 12 online trainings and lectures for 150 social workers* and managers* of social institutions from 35 municipalities in the six Ukrainian oblasts of Odessa, Sumy, Dnipropetrovsk, Kharkiv, Mykolaiv and Chernihiv were developed and implemented in cooperation with "Djerela" and the National Pedagogical University Drahomanov, among others.

The consultation of the GIZ project is part of the IB's commitment to support Ukraine ( The IB collects donations via the donation account set up at the IB Foundation to support Ukrainians in their home country, on the run or after fleeing.

Since the outbreak of the war, the IB Polska has distributed around 350,000 donations to more than 50,000 people at its locations in Krakow and Tychy. These were primarily clothing, medicine, food, hygiene articles, sleeping bags and mats, as well as blankets. In addition, information is also provided on accommodation, onward travel and medical care.

In addition, the IB's engagement contributes to the achievement of the following Sustainable Development Goals (SDGs): SDG 1 (No poverty), SDG 2 (Zero hunger), SDG 3 (Good health and well-being) and SDG 16 (Peace, justice and strong institutions).

The guide is available in Ukrainian and German:

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